So I did get a nice email from my customer relations specialist at PetCo. She apologized for not fully reading through my blog and for failing to understand the issues that I had with them. I have been assured that paper is an issue that is being addressed by the company management.
We have received several concerns of the length of the paper and it is currently being reviewd by our highest management level at our National Support Center.
One example of PETCO’s effort to GO GREEEN is, in advance of new legislation in the New York area that would require retailers to charge a 5-cent fee for plastic shopping bags – and which may eventually lead to a city or statewide ban on plastic bags, PETCO has teamed up with TerraCycle to place recycling bins in a handful of stores where customers can recycle their plastic shopping and pet food bags. The bags are then packaged up and sent to TerraCycle to be “upcycled” and turned into a variety of other usable products that could eventually be marketed and sold in our stores.
My hope is that you will understand that I in no way intended to cast aside your very real awareness of the length of receipts and the scanning process of the the associate that was applied during your transaction and purchase of your canned food.
I may not have changed my mind completely, but if I didn’t shop anywhere unless they recycled, I might be going to Chicago to buy my groceries. I must say that I was pleased and felt oddly vindicated that my concerns were addressed and that I received a reply from a faceless corporation. I also was given a private email address and phone number this time. In the end, if you are shopping at PetCo, I will stop glaring at you!
Today I went to work at the site. I removed some of the plywood and changed a lock, so that I could get in easier when I come by. After being there only a short while, I was surprised to be met with Cleveland’s Finest. Not just one police officer arrived, but 3 3 (including a supervisor) and a forth stopped by on the street to make sure that things were cool. I was taken aback, but so pleased. Not only did someone call the cops when they saw a stranger prying the doors open, but the CPD sent officers in a very timely manner. I didn’t get much done today, but I got new locks on and started bagging up the garbage. I got all the paper junk together and started to bag it for recycling. I can’t wait for some more dry, warm days so the place can dry out. Them we will be having a yard sale, better to reuse than landfill stuff! Need anything?
Tags: Cleveland, New Office, police
